Let your bio talk!
talK by BIO serves your visitors and customers right away within your bio; and, guess what? If you are a very busy person or simply a company with many problems, talK by Bio receives all your requests in an organized way and assigns them to your employees according to your instructions.
Rich messages
Engage your bio visitors with different types of messages and combine them to create surveys and a “clik” shopping cart.
Registration forms
Welcome visitors with a registration form directly in the chat. Personalize a registration form with custom fields.
Multilingual
Active our automatic language detection and make your content multilingual.
knowledge base
Create a help center area accessible from within the chat in a few minutes. Provide faster help for customers and receive fewer questions for your agents
Try one month free
Leverage our integration with Dialogflow and Slack to automate conversations with your customers, increase your productivity and improve your customer management
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Dialogflow CX is an advanced development suite for creating conversational AI applications, including chatbots, voicebots, and IVR bots. It includes a visual bot-building platform, collaboration and versioning tools, and advanced IVR feature support, and is optimized for enterprise scale and complexity.
talK by BIO goes beyond a traditional chat system. Our high-tech analytic system automatically detects and links the following information from all your customers: IP address, location, time zone, currency, country code, Browser, language, OS and links it to the visitor's profile.
Welcome visitors to your bio
Profile your visitors with introductory questions.
Route visitors to the right agent without asking the same questions
Ask your customers to register or login before sending support tickets or leave it open to any visitor.
Allow your customers to submit tickets in seconds. Your ticket forms can be built and published with custom fields, departments, priorities, among others.
Easily organize and manage tickets from your ticket manager system, search tickets instantly, and get updates in real-time.
Provide immediate help to your visitors and customers with a frictionless customer support ticket area in your BIO.
Developed by Forward S.A.S.
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